SHIPPING AND DELIVERY

By placing an order with HIMKALA LIMBU DESIGNS, you will be responsible for original shipping charges, all applicable taxes, customs and duty import fees, (unless we are offering a free shipping promotion).  This also applies to any shipments that are refused by you at delivery. Return shipping fees for refunds and exchanges are also the responsibility of the customer.

FLAT RATE EXPRESS SHIPPING

For shipping to Hong Kong = HKD 30
For shipping to Macau & China = HKD 78
For shipping to Singapore, Malaysia, South Korea, Taiwan, Thailand and Vietnam = HKD 195
For shipping to any country other than above mentioned countries= HKD 273

HONG KONG SHIPPING

All Hong Kong orders are shipped via SF Express or Hong Kong Registered Post and will be delivered within 1-3 working days. Orders will be processed within 24 hours of receiving payment. It is the customer's responsibility to track their order once it has been dispatched. However, HIMKALA LIMBU DESIGNS is always willing to provide assistance if needed, email info@himkalalimbu.com

INTERNATIONAL SHIPPING

Orders shipped internationally, with tracking information via Hong Kong Speedpost and will be delivered within 10 -14 working days, depending upon the destination. Your order will be shipped within 24 hours after your payment is approved. Please note there may be delays due to customs once the item has reached your country.

SHIPPING STATUS

After we despatch your order, we will send you an email to inform you that your order has been shipped along with the tracking number of your item.

LOST ITEM/PACKAGE

HIMKALA LIMBU DESIGNS is not responsible for any lost or stolen items and/or packages once it has been shipped from our facility. Orders will be sent to the designated address given to us by you as your shipping address. We are not responsible for the cost of lost or returned items and/or packages due to an incorrect address given by the customer during order processing.

ITEM AVAILABILITY

In most cases, when an item displayed on our website is no longer available, there will be a Sold Out icon on the product, if the item will no longer be produced again, the product will be removed entirely. In some cases, however, due to inventory fluctuation, items that appear to be available when you place your order may, in fact, be out of stock. If this happens, we will notify you as quickly as possible that your order cannot be fulfilled. That item will be cancelled from your order, and you will not be charged for that item.

CUSTOMS TAXES & DUTIES

If any other charges such as import duties and customs taxes incurred, Customer will be liable to such charges and should consult with the local custom authority. Your order may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.